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Fanatics ID FAQ

Explore the below FAQs for everything you need to know about Fanatics ID — you'll find quick answers to your questions about Fanatics ID, from account management to its benefits across our platforms.

Account Management

Will my Order History & Address Book be accessible after I have a Fanatics ID?

Yes, Order History, Address Book, and Saved Payment methods will be accessible.

Can I change the email on my Fanatics ID?

Yes - you can change the email address associated with your Fanatics ID.

I have a Fanatics ID and a Steiner Sports Official Online Store account, how can I merge them?

Given that the email address on the site account and the Fanatics ID are the same, you shouldn't have to do anything to merge their accounts. All account information will be merged when you log in for the first time to the new Fanatics ID site.

I forgot my Fanatics ID password, what should I do?

You should click the forgot password link on either the site or Fanatics Sportsbook or Fanatics Live.

I reset my Fanatics ID password, where should I use it?

You should use your Fanatics ID password to login to all Fanatics ID powered sites, found here.

Fanatics ID Benefits and Usage

Why is my account becoming a Fanatics ID?

Fanatics ID is a more secure and better Fan experience across all Fanatics Platforms, Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting and Gaming. You should have a single, secure identity that powers the entire Fan experience.

What do I get with Fanatics ID that I don't get now?

Fanatics ID will give you a more secure, more seamless experience throughout the Fanatics ecosystem. Rather than having to create an account and login to each Fanatics site or App, you will only need to login with one secure set of authentication credentials to have access to a wider range of Fan experiences across commerce, collectibles, and betting and gaming.

Where can I use my Fanatics ID?

You can find a list of Fanatics ID supports sites here:

Security and Verification

Do I have to pay to use Fanatics ID?

No, Fanatics ID is a free service for all fans.

Why should I verify my Fanatics ID?

By verifying your email address, fans will increase the security of their account. Because the account is secure, you will be allowed to earn and redeem Fan Cash on any Fanatics ID enabled site.

How can I verify my Fanatics ID?

You will receive a "Welcome Email" that will introduce you to Fanatics ID under the following two situations:

  1. You create a new Fanatics ID.
  2. You log in to Fanatics ID for the first time on a site that has migrated to Fanatics ID.

Transition Details

I don't want a Fanatics ID, but I want to keep my existing account. What should I do?

You will be required to use Fanatics ID after the site is transitioned to using Fanatics ID. If you do not want to have a Fanatics ID, you will have to delete their account after the site is transitioned to Fanatics ID. You can do so by visiting this page.

I already have a Fanatics ID, should I login with my Fanatics ID or my Steiner Sports Official Online Store email and password.

If you have an existing Fanatics ID with the same email address as your site account should log in with their Fanatics ID credentials.

FanCash

Will there be any changes to my FanCash?

No.

I earned FanCash on Steiner Sports Official Online Store. Can I use this FanCash in Fanatics Sportsbook or the Fanatics App?

Yes - You can earn and redeem FanCash anywhere that you can sign in with your Fanatics ID.

Miscellaneous

Can I have more than one Fanatics ID?

Yes, you can have multiple email addresses registered with Fanatics ID.

Will signing up for a Fanatics ID automatically create a Fanatics Sportsbook or Fanatics Live account for me?

No - Creating a Fanatics ID will NOT create any account automatically.

If I create a Fanatics ID on fanatics.com, will Fanatics Sportsbook get my data?

No - Fanatics ID will never share personal data with other Fanatics ID enabled sites unless you log in to a site or app.

What happens when you log in with Google SSO on Steiner Sports Official Online Store and then goes to Fan App to login?

If you log in to Steiner Sports Official Online Store that has enabled Login with Google you will not be able to Login with Google on Fanatics Live, Fanatics Sportsbook or the Fanatics App. You will create a Fanatics ID upon logging in with Google. When you then go to Fanatics Live, Sportsbook or Fanatics App, you will be prompted to create a password for your Fanatics ID. You can use this password throughout the fanatic’s app ecosystem.

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